Contact us
Prices, lead times and stock on each product page.
Estimated response time: 24–48 working hours, depending on enquiry volume.
With the Grupo Sombralia® guaranteeFrequently Asked Questions
Where can I see prices and availability?
On each product page, kept up to date. Prices, lead times and stock are visible before you pay. You don't need to contact us to find out how much it costs.
How do I place my order?
We work 100% online, with no physical store: you buy on the website and we ship to your door. If you prefer to pick up, it is arranged once payment is confirmed and we will email you when it is ready.
How do I request a quote for a custom order?
Tell us the series, size, colour, quantity and accessories. If it includes a logo, attach it in vector format (AI, EPS, PDF or JPG). We send you a written, all-inclusive quote, with planned manufacturing and fast lead times. No small print.
How do after-sales and spare parts work?
We serve exclusively customers with a purchase invoice for our products (CarpaPro® or Sunbreta®). Attach it to speed up the process. If your product has a laser-engraved serial number, include it: it speeds up verification. We do not sell parts or accessories for other manufacturers' products.
How do delivery and pickup work?
We deliver to your door across mainland Spain. For South America, the US and the rest of the world, we arrange international shipping and quote it for you. If you pick up at the warehouse, it is prepared once payment is confirmed and we will email you.
What payment methods do you accept?
Card, PayPal and bank transfer. In the online store, sign up and pay immediately. If you request a quote, you pay it online via secure link when you receive it.
Tell us what you need
Your enquiry will be routed to the right specialist team and we will give you the best answer.